Frequently Asked Questions

We’re official reseller for Ledger and Trezor in Malaysia. Find the proof by checking with official site below (we are under the name “Decentra PLT”):

Ledger Retailer Network

https://www.ledgerwallet.com/retailers

Trezor Resellers List 

https://trezor.io/resellers

Unless otherwise stated on the product page, your order is guaranteed to ship within 72 hours. Most orders will arrive in 4-7 days after shipping.

We accept all major debit/credit cards, FPX, bank transfer through senangPay payment gateway.

COD via local pickup: Seri Kembangan/Nilai area only.

Notification of shipping delay due holidays season

We would like to let our customers know that there would be shipping delay due to Aidiladha and School Holiday season. Orders placed after by Wednesday, 7th August 2019 would be out for deliveries on Wednesday, 21th August 2019. Kindly noted Thanks.

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