Frequently Asked Questions

Why should I trust you?

We're official reseller for Ledger and Trezor in Malaysia. Find the proof by checking with official site below (we are under the name "Decentra PLT"):

Ledger Retailer Network

https://www.ledgerwallet.com/retailers

Trezor Resellers List 

https://trezor.io/resellers

When will I receive my order?
Unless otherwise stated on the product page, your order is guaranteed to ship within 72 hours. Most orders will arrive in 4-7 days after shipping.
What payment methods do you accept?

We accept all major debit/credit cards, FPX, bank transfer through senangPay payment gateway.

COD via local pickup: Seri Kembangan/Nilai area only.